Returns and Exchanges Policy
Welcome to sgebby.com, managed by Dongguan Minghui Lampshade Co., Ltd. We are dedicated to providing exceptional service and ensuring your satisfaction with our apparel offerings.
Company Information:
- Company Name: Dongguan Minghui Lampshade Co., Ltd.
- Company Address: Room 303, Building 1, No. 5 Beisha Road North, Humen Town, Dongguan City, Guangdong Province
- Return Address: Room 303, Building 1, No. 5 Beisha Road North, Humen Town, Dongguan City, Guangdong Province
- Contact Email: service@sgebby.com
- Legal Representative: Zhang Wangming
- Phone Number: +86 13938496774
Returns and Exchanges Policy:
- Free Returns and Exchanges: We offer free returns and exchanges within 30 days of purchase, ensuring that you are completely satisfied with your shopping experience. If for any reason you are not happy with your order, you can return or exchange it at no additional cost.
- Eligibility: To be eligible for a return or exchange, items must be unused, unwashed, and in their original condition with all tags attached.
- Return Process: Contact Us: To initiate a return or exchange, please email us at service@sgebby.com with your order number and details about the product you wish to return or exchange.Receive Instructions: Our customer service team will guide you through the process and provide you with the necessary instructions for returning the item.Ship Your Item: Send the item back to our return address provided above. Please retain a copy of your shipping receipt for your records.
- Refunds: Once we receive your returned item and confirm its condition, we will process your refund or exchange as requested. Refunds will be issued to the original payment method within a specified number of business days.
- 24/7 Customer Support: Our dedicated customer support team is available around the clock to assist you with any questions or concerns regarding your return or exchange. Do not hesitate to reach out to us at any time.
Thank you for shopping with sgebby.com. We are committed to providing you with quality products and excellent service.
